Frequently Asked Questions


Our counselors, who are all licensed mental health counselors, assist and help students resolve personal, social, or psychological problems and difficulties. Topics can include anxiety, depression, stress, addiction, trauma, relationships. We offer counseling in individual, couple, family, or group settings. If you need help with a disability that is affecting your life at BYU-Hawaii, we share an office with Disability Services. Make sure to contact them to set up an appointment!

Services are available to all full-time BYU-Hawaii students and their dependents.

It’s free!

Yes! Counselors are legally and ethically bound to maintain confidentiality regarding the things you share in counseling. Nothing is released to school officials, friends, parents, or professors unless you give written permission.

Counseling services on campus is a short term, brief therapy model and typically offers 12 sessions. If what you require is more extensive than that, your counselor will discuss other treatment options with you.

Visit our office in McKay 181, or call 808-675-3518 to set up an appointment. Make sure to have your BYUH ID number ready, as this is a requirement for services.

Walk in availabilities depend on the schedule of the counselors’ on that particular day. Feel free to stop by and check, but it is recommended to book an appointment. If you are experiencing a mental health emergency during open office hours, please come into the office immediately! Contact BYUH Public Safety if anything occurs outside of office hours – there is always an on-call counselor available!